Links & Resources


When is My Billing Due? 

Please remember that billing must be submitted by 10 on Mondays (unless otherwise indicated) in order for us to be able to process it on     time.  If you submit billing by 10 am, but it contains too many errors to be processed, you will need to make corrections to the billing and resubmit it no later than 3pm on Monday.  These deadlines are in place due to timelines we have that are outlined by the agency we submit billing to, as well as deadlines our bank has for direct deposit.  To prevent the need to make corrections to your billing, please take a moment to look it over before submitting.


Difficulty Of Care


CPR/First Aid

CSI offers monthly courses which are available to all staff and providers.  CPR/FA can be obtained from any approved provider.  It does not have to be taken at CSI. 

However, if it is not, it is the responsibility of the staff member/provider to ensure the course taken meets approved Medicaid guidelines for this program.  Note:  Per the Office of Health Facility Licensure & Certification (OHFLAC), we are not permitted to accept internet based courses in this area. 

Please arrive at 12:50 pm in order to begin completing paperwork.  Class starts promptly at 1pm.  Please do not be late, as this will prevent you from attending.

To register for CSI's class, please contact our office.

2015 Classes~
  • April 2015 - Wednesday April 15th                                1:00pm - 5:00pm
  • May 2015 - Thursday May 21, 2015                              1:00pm - 5:00pm
  • June 2015 - Thursday June 18, 2015                            1:00pm - 5:00pm
  • July 2015 - Thursday, July 16, 2015                              1:00pm - 5:00pm
  • August 2015 - Wednesday, August 12, 2015                 1:00pm - 5:00pm
  • September 2015 - Wednesday, September 16, 2015    1:00pm - 5:00pm


    Members/Guardians/Legal Representatives~

    Please click on the link below to complete our satisfaction survey in order to provide feedback regarding your I/DD Waiver services. 

    Click here to take our survey.

    Service Area

    CSI is licensed to provide services in the following counties. However, not all services are provided in each county. 

      • Boone
      • Braxton
      • Cabell
      • Clay
      • Fayette
      • Jackson
      • Kanawha
      • Lincoln
      • Logan
      • Mason
      • Nicholas
      • Putnam
      • Raleigh
      • Roane
      • Wayne